ORDER PROCESSING TIME
Standard Size Orders:
Most orders are made to order, we need production time of 5 business days to process your order and to ship within 2 to 3 business day of upon finished garment. Shipping times may vary due to chosen shipping methods and destinations. Orders are not shipped on the weekends or holidays. Each order purchased on our new website gives each customer a username and password to access your account. Be sure to log into your account to view order status or call us at our office (646) 434-8002 Mon-Thur 10am – 5pm EST. We will be happy to assist you. Thank you for your interest in the HASZEL Line and I truly appreciate your business.
Custom Size Orders:
The merchandise in this category are made to order, therefore, we request that all custom orders specify your actual measurements in bust, waist, hip and length areas to fit your curves! Custom Size Order will be an addition charged that will be estimated after size measurements are submitted via the email address used will registration/checkout. You may also refer to the size chart found throughout the Haszel store as a reference tool to compare your measurements. We ask that you include accurate measurements and as much detail to your order before completing any transaction(s). In the event you did not include additional information before check-out was finalized; send an email with your name, order I.D. along with your updates to: firstname.lastname@example.org, to ensure that we provide you with quality Haszel original designs. There are no refunds, returns or exchanges for merchandise in this category.
The standard production turnaround time for our Haszel Originals is 7 – 14 business days and 2-7 business days shipping (customer delivery options may expedite receipt of merchandise in individual cases) to ship from our factory.